Terms of Service

1. Definitions

• "Service" refers to the TaxesFort platform, including the website, applications, and all related services.
• "User," "You," and "Your" refer to the individual or company accessing or using the Service.
• "Company," "We," "Us," and "Our" refer to TaxesFort and its affiliates.
• "Content" refers to any data, text, documents, or information uploaded or processed through the Service.
• "Subscription" refers to your paid access to the Service under a selected plan.

2. Acceptance of Terms

By creating an account, accessing, or using the TaxesFort Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Service on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Description of Services

TaxesFort provides a comprehensive UAE tax compliance management platform that includes:

• Corporate tax calculations and management
• VAT (Value Added Tax) filing and compliance
• Excise tax support and tracking
• Document storage and management
• Financial reporting and analytics
• Multi-user collaboration tools
• API access for integrations (Premium plans)
• Compliance monitoring and alerts

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

4. User Accounts

4.1 Account Registration

To use the Service, you must create an account by providing accurate, complete, and current information. You agree to:

• Provide truthful and accurate registration information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account

4.2 Account Responsibility

You are responsible for all activities that occur under your account. You agree to:

• Not share your account credentials with others
• Not allow others to access your account
• Use strong, unique passwords
• Enable two-factor authentication when available

4.3 Company Accounts

For company accounts, the primary administrator is responsible for:

• Managing user access and permissions
• Ensuring compliance with these Terms by all users
• Maintaining accurate company information
• Payment and subscription management

5. Subscription and Payment

5.1 Subscription Plans

TaxesFort offers Premium subscription plans with different features and pricing. Current plans and pricing are available on our website.

5.2 Billing

• Subscriptions are billed in advance on a monthly or annual basis
• Payment is due at the beginning of each billing period
• All fees are in UAE Dirhams (AED) unless otherwise stated
• Fees are non-refundable except as required by law

5.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You will be charged the then-current rate for your plan.

5.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will continue to have access to the Service until that date.

5.5 Free Trial

We may offer a free trial period for new users. If you do not cancel before the trial ends, you will be charged for the subscription.

5.6 Price Changes

We reserve the right to change our pricing. We will provide at least 30 days' notice of any price increases.

6. Acceptable Use

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Activities

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Upload malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service or servers
• Use the Service for unauthorized commercial purposes
• Share your account or sell access to the Service
• Scrape, mine, or harvest data from the Service
• Use automated tools to access the Service without permission
• Reverse engineer or decompile any part of the Service

6.3 Professional Advice Disclaimer

7. Intellectual Property

7.1 Our Rights

The Service and its entire contents, features, and functionality are owned by TaxesFort and are protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for its intended purposes.

7.2 Your Content

You retain all rights to the data and content you upload to the Service. By uploading content, you grant us a limited license to:

• Store and process your content to provide the Service
• Create backups for data protection
• Generate anonymous, aggregated statistics (no personal data)

7.3 Trademarks

TaxesFort, our logo, and other marks are trademarks of TaxesFort. You may not use our trademarks without prior written consent.

8. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy.

8.1 Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers in the UAE

8.2 Data Backup

We perform regular backups of your data. However, you are responsible for maintaining your own backups of critical information.

8.3 Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we retain data for a reasonable period as required by UAE law.

9. Limitation of Liability

9.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service is provided "AS IS" and "AS AVAILABLE."

9.2 No Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy or completeness of content
• Warranties that the Service will be error-free or secure

9.3 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAXESFORT SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or data loss
• Third-party actions or content

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9.4 Indemnification

You agree to indemnify and hold harmless TaxesFort from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of others
• Your Content uploaded to the Service

10. Termination

10.1 Termination by You

You may terminate your account at any time by:

• Cancelling your subscription through your account settings
• Contacting our support team

10.2 Termination by Us

We may suspend or terminate your account immediately if:

• You violate these Terms
• You fail to pay fees when due
• You engage in fraudulent or illegal activities
• We are required to do so by law

10.3 Effect of Termination

Upon termination:

• Your access to the Service will be terminated
• You will no longer be able to access your data
• We may delete your data after a retention period
• No refunds will be provided except as required by law

10.4 Data Export

Before termination, you may export your data using our export tools. We are not obligated to provide data after account termination.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending an email to your registered email address
• Displaying a notice in the Service

Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

12.3 Dispute Resolution

Before filing any legal action, you agree to:

• Contact us to attempt to resolve the dispute informally
• Provide detailed information about the dispute
• Allow 30 days for good faith resolution efforts

12.4 Arbitration

If informal resolution fails, disputes may be resolved through arbitration in accordance with UAE arbitration laws and rules.

13. Contact Information

If you have questions about these Terms, please contact us:

Effective Date: These Terms of Service are effective as of October 13, 2025.